Privacy policy

Privacy Policy

Last Updated: 8 May 2026

At FREKKO, we take your privacy seriously. This Privacy Policy explains which personal data we collect, why we collect it, how long we store it, and what your rights are. We comply with the General Data Protection Regulation (GDPR).

1. Who We Are

FREKKO
Bredaseweg 49
4844 CK Terheijden
The Netherlands

Chamber of Commerce (KvK): 42039510
VAT Number: NL869428640B01

Email: info@frekko.nl
Website: www.frekko.nl
Telephone: +31 (0)6 10 41 26 28

2. What Data Do We Collect and Why?

Data Purpose
Name, address, city Processing and shipping orders
Email address Communication, confirmations, newsletters*
Phone number Contact regarding questions or delivery issues
Payment details Processing payments
IP address, browser data Website analysis and security
Order history Customer service, warranty, refunds

* Newsletters are only sent with your explicit consent.

3. With Whom Do We Share Your Data?

We only share your data with third parties when necessary to provide our services. This may include:

  • Payment service providers

  • Delivery carriers

  • Administration and accounting partners

  • Web hosting and email service providers

We enter into agreements with all third parties to ensure your privacy is adequately protected.

4. Cookies

Our website uses functional, analytical, and—if you give consent—tracking cookies.

  • Functional cookies: Required for basic webshop functionality.

  • Analytical cookies: Used to measure website traffic (e.g., via Google Analytics, anonymized).

  • Tracking cookies: Only placed after explicit consent (for personalized offers).

Upon your first visit to our website, we request your consent via a cookie banner.

5. How Long Do We Store Your Data?

Data Retention Period
Order and invoice data 7 years (legal obligation)
Customer account Until deletion is requested
Newsletter subscription Until unsubscribed
Email communication Until deletion is requested

6. Your Rights (GDPR)

You have the following rights regarding your personal data:

  • Right of access

  • Right to rectification

  • Right to erasure (subject to legal retention obligations)

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent (e.g., for newsletters)

You may submit a request via info@frekko.nl. We will respond within 30 days.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorized access, or disclosure, including:

  • SSL encryption (secure connection)

  • Secure servers and databases

  • Access limited to authorized staff

8. Complaints

If you have a complaint about how we handle your data, please contact us at info@frekko.nl


If we cannot resolve the issue together, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website: www.autoriteitpersoonsgegevens.nl

9. Changes to This Policy

We reserve the right to amend this Privacy Policy. The most recent version is always available on our website. In case of significant changes, we will notify you by email.

Questions?

Feel free to contact us at info@frekko.nl